You need to verify your identity to purchase tickets. You must do this on our website. You have 4 options to choose from for this:
You use ITSME to verify your identity.
You can verify your profile by using your bank card or identity card and card reader. To do so, click on the ITSME icon and follow the steps. If you do not yet have an itsme account, you can create one using your bank card or your identity card and card reader. You can find more information on itsme.be.
You use E-ID to verify your identity.
You can verify your profile by using your identity card and card reader. To do so, click on the .beID icon and follow the steps. To do so, you need to download a connection extension (desktop) or connection app (mobile) and follow the steps. You can find more information on .beID.
You are under 12 years old
Then choose the selfie verification. Here you need to share a photo of yourself with your identity card (KIDS ID) (clearly legible) so we can verify your identity. If you do not submit a correct photo, you will not be able to purchase.
You are not a Belgian citizen
Then choose the selfie verification. Here you have to share a photo of yourself with your identity card (clearly legible) so we can verify your identity. If you do not submit a correct photo, you will not be able to buy.