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Enhanced identity checks possible at the Lotto Park

The Ministry of the Interior is carrying out identity checks on supporters entering the stadium. High fines can follow in case of violations. So always make sure the name on your ticket or season ticket corresponds to your name. This applies to everyone: season ticket holders, ticket holders, Business Club members and VIP ticket holders.

Every supporter must present a valid admission ticket that corresponds to their identity document. Therefore, tickets and season passes must always be personalised before use. Remember to carry a valid ID at all times when attending the stadium.

Additional checks may be conducted during upcoming matches. Violations can result in significant fines, and entry to the stadium will, in any case, be denied. Supporters can update the name on their ticket or season pass themselves if needed. Season ticket holders unable to attend match can offer their seats for resale through RSCA Resale once the match is sold out—such as the upcoming game against KAA Gent this Sunday. This is the only legal method to resell seats. Read below for instructions on how to personalise your ticket or list your seat for sale.

Season ticket holders

Season ticket holders can transfer their seat or put it up for sale via RSCA Resale.

  1. Go to ticketing.rsca.be and log in with the emailadres linked to your season ticket.
  2. Click on the account icon in the bottom right (mobile) or click on your name and go to ‘My Account’ (desktop).
  3. Scroll down to “Season Tickets” (not “Tickets”) and click on the icon in the bottom right corner.
  4. You will see all matches listed. Scroll to the match of your choice and click "Share your seat".
  5. Enter the MAUVE ID or the emailadres of the person you want to transfer your seat to. If they don’t have an ID yet, they can create an account on account.rsca.be. 
  6. The price is set at €0 and click "checkout".
  7. The person you’ve transferred the seat to will receive an email with the ticket.

Ticket holders

Purchased a ticket but unable to attend the game? Transfer your seat to a friend, a family member or an acquaintance. Once you’ve transferred the seat, the friend/acquaintance will receive an email with the ticket.

  1. Go to ticketing.rsca.be and log in with the emailadres linked to your season ticket.
  2. Click on the account icon in the bottom right (mobile) or click on your name and go to ‘My Account’ (desktop).
  3. Scroll down to “Tickets” and click on the icon in the bottom right corner.
  4. Then click on "forward the ticket"
  5. Enter the MAUVE ID or the emailadres of the person you want to transfer your seat to. If they don’t have an ID yet, they can create an account on account.rsca.be. 
  6. The price is set at €0 and click "checkout".
  7. The person you’ve transferred the seat to will receive an email with the ticket.

Business club

For Business Club members, it is also legally required to personalise the ticket for each seat. Downloading without personalisation is not possible. Follow the steps below to personalise your ticket:

  1. Go to the VIP portal and log in with your account.
  2. Click on the match of your choice.
  3. Your seats will now appear. Tickets that have not yet been personalised will show the name “no guest”.
  4. Click on the pencil icon and then select “Assign guest” to add the details for the seat. Repeat this for each seat.
  5. You can now download all your tickets and/or automatically send them to your guests.
    • Click “Download tickets” at the top of the page to download all your tickets.
    • Click “Send to guests” at the top of the page to send the tickets to your guests via email. If desired, you can customise the message sent to your guests

VIP Tickets

If you have purchased VIP tickets, these also need to be personalised. If you already have an account, your tickets will appear in the VIP portal immediately after purchase, where you can personalise them. If you don't have an account yet, you will need to create one using the email address you used to place the order. The tickets will then appear in the VIP portal. You will also be contacted by an account manager and can reach out to [email protected] for any questions.

  1. Go to the VIP portal and log in with your account. If you do not have an account, click “Register” to create one.
  2. Click on the match of your choice.
  3. Your seats will now appear. Tickets that have not yet been personalised will show the name “no guest”.
  4. Click on the pencil icon and then select “Assign guest” to add the details for the seat. Repeat this for each seat.
  5. You can now download all your tickets and/or automatically send them to your guests.
    • Click “Download tickets” at the top of the page to download all your tickets.
    • Click “Send to guests” at the top of the page to send the tickets to your guests via email. If desired, you can customise the message sent to your guests.
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